Privacy Policy

1. Introduction

Multi-Pdf Chat: FolderChat ("we", "us", or "our") helps you organize and chat with PDFs inside secure folders. This Privacy Policy explains how we collect, use, and safeguard information when you access or use Multi-Pdf Chat: FolderChat, whether through the web application or related services (collectively, the "Services").

By using the Services you consent to the practices described below. If you do not agree with these terms, please discontinue use of the Services.

2. Information We Collect

• Account details. Information you provide when creating an account, such as name, email address, and authentication identifiers.
• Uploaded content. PDFs, folder names, document metadata, chat prompts, and generated responses that you choose to store in the Service.
• Usage information. Logs about how you interact with the Service, including feature usage, timestamps, device type, IP address, error reports, and analytics events.
• Payment data. Limited billing details processed via our payment partners when you purchase a subscription; sensitive payment information is handled directly by the payment processor and not stored on our servers.

3. How We Use Information

• Provide, operate, and improve Multi-Pdf Chat: FolderChat, including processing PDFs, generating chat responses, and maintaining core features.
• Secure the Service, monitor for abuse, debug issues, and enforce policies.
• Analyze aggregated usage to understand feature performance and inform product decisions.
• Communicate with you about updates, support requests, security alerts, and administrative messages.
• Comply with legal obligations and defend our rights where required.

4. How We Share Information

• Service providers. Trusted vendors that host infrastructure, provide analytics, authentication, email, or payment services may process data on our behalf under contracts that protect your privacy.
• Legal and safety. We may disclose information if required by law or in response to lawful requests, court orders, or to protect the rights, property, or safety of you, other users, or Multi-Pdf Chat: FolderChat.
• Business transfers. In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, subject to this Privacy Policy.
• With your consent. We may share data with third parties when you give us explicit permission to do so.

5. Data Retention

We retain personal data for as long as necessary to deliver the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may delete folders, documents, or your account at any time, and we will remove associated content from active systems within a reasonable timeframe, subject to technical and legal limitations.

6. Security

We implement technical and organizational measures designed to safeguard your information, including encryption in transit, access controls, and monitoring. No online platform can guarantee absolute security; please use strong passwords, keep credentials confidential, and notify us immediately of any suspected unauthorized activity.

7. Your Choices & Rights

• Access, correct, or update your account details through in-app settings.
• Delete uploaded content or entire folders from within the Service.
• Request deletion of your account or a copy of your data by contacting us.
• Opt out of non-essential communications by using unsubscribe links or updating notification preferences.

Your rights may vary based on your location. We will honor applicable data privacy regulations, such as GDPR or CCPA, where relevant.

8. Children's Privacy

The Services are not directed to children under the age of 13 (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If we learn that a child has provided us with personal information, we will take steps to delete it.

9. International Data Transfers

We may store and process information in countries outside your country of residence. When we transfer personal data internationally, we implement safeguards designed to ensure an appropriate level of protection in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when the latest revisions took effect. Material changes will be communicated within the Service or via email where appropriate. Your continued use of Multi-Pdf Chat: FolderChat after any update signifies acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding privacy, please reach out to our team at [email protected]. We will respond as soon as reasonably possible.